i dont disagree. im just pointing out the fact that lack of a a contract created a confusing situation in which it wasnt clear if the trees were to be removed. non payment could have gotten my friend in trouble since it was a case of word against word as to exactly what was to be done for how much money. the tree person could have taken him to court and if the judge believed him, my friend would have been out more than just the cost of the job.
in short, with a contract it would be clear that the job wasnt completed and witholding the money would have been fully justified. without one, its a case of who do you trust for a judge if it goes that far.
randy