I just had my roof replaced. I was here for the tear-off and the sheathing
yeserday, but I was away at work today when they put the comp shingles on.
The wrong color shingles though. Definitely NOT what I ordered.
What are my realistic options in dealing with the contractor? Is there a
"industry standard" for such screw-ups?
Any thoughts or advice? Thanks a heap,
You don't mention "contract', so do you have one? Sales receipt with
specific orders? I guess the "industry standard" for such screw-ups"
"My doctor says I have a malformed public-duty gland
and a natural deficiency in moral fiber, and that I am therefore
excused from saving Universes."
Its too bad you didn't look at the shingles(if they were onsite) while
the tear off was taking place. My guess would be you could get a
little bit of money back from the contractor but I doubt he is gonna
tear off thats shingles and put other ones on. Ask for an
adjustment..or better yet ask him WHAT HE CAN DO FOR YOU TO REMEDY THE
On Sat, 22 Oct 2005 00:40:16 GMT, "J.B. Bobbitt"
I signed a "Contractor Proposal" that spec's color, manufacturer, and
product (i.e. "30 year laminated dimensional"). I had to initial all
customer selections, e.g color, manufactuere, &tc.
I don't expect that they'll tear it off and put the right color on.
But they've elimnated my preferred color schemes for the exterior
That IRKS the hell out of me.
That seems to put you in a very good position. Step one is to determine
just how much it really irks you. Once determined, you can decide on the
proper remedy. If you absolutely abhor the color, he may have to do a
tearoff. If, after a few days of viewing, you determine that the color is
not all that bad, a substantial discount is in order. That saves the
contractor a bundle of time and money and saves you a bundle of money too.
It would not be to much to ask for 40% to 50% off. That may please him so
he can get to the next job to recoup the loss on yours.
For best results, approach in a calm business-like manner. After all, it is
a human error, not something done to piss you off. The contractor is as
upset as you are and want to settle.
The contractor must undo his mistake and redo the work properly, or pay to
have someone else do it. This will require you hiring a lawyer to write
nastygrams. It will likely cost more in stomach lining that you will gain.
The contractor is an expert at weaseling out of problems like this; you are
The best course is usually to settle for compromise like a discount on the
price. Many contractors are unreasonable, though, even when they are
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