I recently sold our 10 year-old Kenmore Washer to a friend. It was working perfectly when I sold it, but after they took it away, I found a small mound of small pieces of soft white plastic on the floor where the machine had been. These pieces are about the size of coarsely ground coffee.
I went to their house to look at the underside of the machine to see where the plastic had come from. This is a direct drive machine, and there is what looks like a soft plastic doughnut shaped "coupler" that sits in the drive train. On either side of it, the parts have little cogs that slot into holes in the plastic doughnut.
I want to buy a replacement part and help the buyer repair it.
Does anyone know whether this is a consumable part that should be expected to wear out and be replaced? And does anyone have a link to instructions to dissassemble this?
Thanks,
Rick