This is a good example of why before starting many projects it can be a
good idea to take a bunch of pictures to establish what the condition
was before the work started. In this case, it's pretty clear.
However, in other cases some pics would be a great help.
I just had a similar experience with a Honda VFR750 motorcycle. It was
in excellent condition, only 8K miles on it. But unfortunately, the
carbs got fouled up from very limited riding over the last few years.
I did put fresh gas and fuel stabilizer in it last Oct, but in May, it
would only run on full choke.
So, I take it to a local Honda dealer. While there, they keep me
waiting for 3 weeks, claiming they need an air filter that is on back
order and a "trim piece." Finally, I had enough and started really
questioning them, especially about the mysterious "trim" piece. Turns
out the trim piece was the whole right rear fairing, which they broke!
Then they lied to me, claiming that wasn't the piece they were waiting
for on backorder for 2 weeks, that they just broke it 3 days ago.
But, they had told me they were waiting for it over 2 weeks ago.
Finally, the owner came up with the truth on that too. Turns out they
ordered the left one by mistake first, then ordered the correct one 3
days ago, etc.
Well, upon inspection of the bike, now I see that the rear fairing
piece over the license plate has one large crack down the middle and
small cracks in the corner. It also moves around when you touch it,
like maybe the little interlocking finger tabs on the back are broken
off. I know it wasn't like that when I brought it there. However,
they say they don;t believe their guy, who they fired, did it. They
say he broke it near the front section while trying to fasten it on.
I don't believe it, as I had taken this off and put it back on just
prior to taking it in. It goes on very easily, no need to use force.
Also, my buddy is buying the bike and he was there when we took it
off/on. He had looked the bike over as buyer and did not see any
damage to that rear piece of fairing. I think what most likely
happened was they took off the whole rear section, consisting of the
right, rear and left pieces that come off the bike as one. Then they
had it sitting somewhere where something fell on it or a bike was run
into it etc,
Finally, I did get them to agree to replace that piece at their cost
too. So, they are out $350 for the right fairing, plus ?? for the rear
piece. But this got me to thinking. It would always be a good idea to
take some quick pics of a bike or car being taken in for service. That
way you would have proof of the condition and it would be a lot easier
to prove who did what.
BTW, I still don't have the bike back. They even called me last Sat,
telling me it was ready. When I got there, they said, "Oh, we tried to
call you again. It failed QA test, it's not runnning right."
Unbelievable! Given that the moneky that broke the fairing is the guy
that took apart and cleaned the carbs, God only knows what else I'm in