I'm told we need a new kitchen countertop. :-)
Apart from the Granite vs. eStone question, picking a fabricator/installer looks like a real minefield. I was leaning towards granite, but there's a wide range of qualities from the little I've read. I was under the impression that you could kick the tires on the Granite (pick your lot), but the one website I looked at had a long list of conditions (arranging to have your existing CT removed for measurement, having your sinks/tap onsite before measurement, then they would order your selection). This seems like bad news, since the selection I pick could be far different than what gets installed.
So is engineered stone less of a crapshoot than Granite? What to look for in an installer other than references? It sounds like a full service kitchen place would be less hassle than a countertop installer, but we don't want new cabinets, so why pay for the overhead.