Hi folks:
At wit's end. I've checked using Search, but see nothing to help me, so here's the question:
I have a sump pummp in the basement, to which I want to attach an external hose running from this dehumidifier. The instructions tell you to use a supplied disconnected plastic pipe, about nine inches long, with threads at one end (to attach a garden hose?) and narrower at the other end. To use a hose, you're supposed to (a) punch out the cut-out in the back of the dehumidifier about a foot from the bottom, (b) screw the threaded part of the plastic pipe into a hose, (c) insert the other end of the pipe into the cut- out hole in the back far enough for the other end to enclose the plastic pipe that the water drips out of, and (d) "lock" the pipe into place with a couple of plastic tabs sticking out of it. I punched out the cut-out in the back and found black filter material, something like an air conditioner filter. There is no cut out hole to be seen anywhere. All I can do is push the plastic pipe into the hole at which point of course, it falls on to the floor. There is a drip hole in the front of the unit if you remove the bucket. However, once you have removed the bucket, you can't turn the unit on. Plus there is no way the plastic pipe can attached to that drip hole either.
Is there any way to get the water to the pump-even some way to jury rig this thing? ? Clearly, there is some design defect somewhere or I am missing something Big Time. I have no floor drain, so the sump pump is a must.
Thanks- JS