Due to water damage I had about 2000 square feet of engineered floor replaced. The original floor was affixed solidly to the concrete subfloor with a "one-step" glue down product. I was away when the sub-contracted installer started and could not prevent the use of a foam membrane which was glued to the concrete before the hardwood was glued on top of the membrane. The individual planks were not glued to each other. It proved very difficult for the experienced installer to adhere to the concrete. He was unhappy with the product his boss had selected. There were many visible bubbles which were patched. After the installation, I removed and replaced a defective plank and observed that the foam had adhered perfectly to the wood but had absolutely no adherence to the concrete. The bottom of the foam looks as clean as when it was fresh. Walking on the floor results in many snaps and crackles. Not at all what the original solid glue down floor was like. Contractor says give it time. Time has passed and floor still pops and crackles. Contractor says he can drill small holes and inject epoxy to fix this. I don't want a series of small holes but neither do I want the turmoil of ripping this out and staring over. Contractor has not been paid anything. How much, if any, popping and crackling is acceptable? Any one try the drill/injection fix? Any other solutions come to mind? Thanks for comments.
- posted
7 years ago