AT&T is charging me for a brand new IPhone 16 that I Haven’t even received yet, almost $100 more or so
increase on my Bill. They added the phone to my bill after converting my line to Wireless but they haven’t
Ordered a New Cellphone for me Yet but want me to pay for the Cellphone and Monthly Service in advance
as well when I can’t even use it. I noticed an email and inquired about it with AT&T and
they had no idea what I was talking about and it took at least an hour to get some
answers. They referred me to a number that doesn’t even exist anymore for Further Assistance and
the call dropped. I never heard of AT&T charging anyone for something
they don’t own or services they don’t have or any other company for that matter ?
I’ve been a customer for over 15 or maybe even 20 years at least for that matter and also a Retired Senior
Citizen. I have Gigabit Fiber Internet , Apple IPad Pro, Apple Watch and several Cellphones With them already.
I guess loyalty doesn’t count for anything these days.