I have tried the hex wrench (it moves freely), and the reset button.
It's not working. I get the slight buzz/humm sound when I turn it on.
In the past, once, the hex wrench did the trick.
Please help, this is driving me crazy, thanks.
If'n you can rotate it through one or more complete turns in both
directions with that hex wrench, then.....
It's not an open overload breaker, because the motor wouldn't hum at all
if that was the problem.
It sure sounds to me like the motor's centrifugal starter switch didn't
close the last time the unit was turned off.
Unless you're talented at motor repair and can obtain the required
parts, you're probably in for buying a new unit. Sorry to be the bearer
of bad news, but a professional repair by a motor shop would probably
cost more than a new replacement disposer.
Update: over the weekend, lots of cooking and using the sink, and
hexing it back and forth to help the sink drain. The buzz/humm when I
flip the switch is louder now; it *seems* like it wants to start up.
Like a car that is close to turning over.
Can't help with that but if you decide to buy a new one try this
Company. THey have the only disposer treated with an antimicrobial
agent for odor
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