IMHO:
There are other factors with the lenth of operation of your AC unit.
- How well is your house insulated (your walls)?
- How tight is your house against drafts?
- Is your AC Unit in direct Sun?
- What is "Checked" by your happy company?
- Have you checked for any blockage around the ouside unit?
- Is my air filter dirty.
These are just some questions I would ask myself, when trying to determine the health of an ac unit.
Personally, I purchased a couple dial indicating temperature probes, and inserted them into the return, and supply of my furnace/AC coil. I check from time to time for the differencial temp. If you have a differencial temp, to tell us, we might have better insite. Your AC might be working very hard, and have an undersized blower unit to cool your home.
later,
tom @