Hello,
After four years of patients and frustration hopefully someone can provide some advise on a new central Air Conditioning unit. I will not bore the group with 4 years of problems (approx. 20 service trips from 3 different A/C companies) to try to fix my Trane. It is a XE-1000 3.5 Ton unit (about 2,300 sq. foot house) the builder installed new during the construction of my house. I was foolish enough to believe the marketing of Trane and felt great about the original purchase.
After a 4-year nightmare I have officially snapped. I will spend any amount of money to get this !@#$%&* unit out of my house. Don't ask about going up the ladder at Trane. Did that been there. Trane says it is the A/C company, (copper leaking) the A/C company says its the Trane unit leaking. Leak test, dye tests, hot days, hot nights, $300 electric bills that miraculously drop $100 when the A/C is freshly pumped up, compressor freezing up, blah, blah, blah? You get the picture?
Meanwhile I am now on a monthly pump and go plan to refill the Freon if you can believe that. I've had valves, misc. parts replaced until I can't stand it. I bought the 10 extended warranty because of all the problems. Tack on another $400 dollars to the hundreds already spent and I've had it. It has leaked Freon literally from day one. "Nothing can stop a Trane"? Mine never got out of the station!!
I will stop ranting now, my blood pressure is going up with temperature inside my house. (Oh we live in HOT, HUMID Florida!) Anyway, my dad just had his unit replaced. He is one of those Consumer Reports kind of guys, and settled on a Lenox saying it rated high in all tests, etc. He loves it so far, and I can't stand how cool and nice his house is now. The various A/C techs., friends & family have recommended everything from Carrier, American Standard, Lenox and yes Trane. (Ugh)
I can't seem to find anyone who can point to a ratings report or anything else other than their warm fuzzy's with their personal unit. I've even gone as far as to check the Lemon Laws in Florida. They only cove cars, but the guy said that is changing soon. He said I should file a complaint with the State Consumer division. Great, but meanwhile we are moving deeper into summer?
Anyone have any advise?
Corey