One of the plumbing contractors (a bigger company) that gave me an estimate for a water heater has a clause about Alternative Dispute Resolution in the contract. Basically it says that they use an arbitrator to settle all disputes. It says I would waive my right to a lawsuit unless the amount were small enough for small claims court.
Their price is good for the heater, but I'm concerned about signing away my right to sue. Any reason I should go along with this clause, or should I tell them I will take my business elsewhere if the clause isn't removed?
J.