Apart from having to dig the garden up (which is near enough impossible due to being totally frozen after recent -20C temperatures), is there any way to try to identify the path of the incoming mains into my house? I have been under the floor to where it comes into the kitchen but it just disappears into a conduit under the foundations (straight down and to the rear of the house). We have had no water for 4 days and Scottish Water have still not attended. As we are the only house affected, they are trying to say it's in our property but due to recent supply problems (including a frozen external pressure reductions valve being frozen) and this just being temporarily fixed 2 days before we lost water, we are suspicious. I have been under the floor and there is no water in the foundations. I have no idea of the path of the mains across our property but as the pipe goes out the back and the mains from Scottish Water is at the front, it could go either way. Added to this, there is a patio directly outside the kitchen! Just to also add, the likeliest route across would be around 15m long and from the edge of my property there is about 20m of Scottish Water pipe work to the connection for our house so around 70% of the distance is Scottish Water responsibility.
Anyone help with suggestions (polite ones only please as I am not in the best of moods as well as being slightly "ripe" as washing doesn't get everywhere!)