Hi, I have purchased a Airforce NTH20R Wall Heater from B & Q. Unfortunately it did not have a user guide. I asked in B&Q without any luck.Does anyone know where I can get hold of one.Thanks
- posted
18 years ago
Hi, I have purchased a Airforce NTH20R Wall Heater from B & Q. Unfortunately it did not have a user guide. I asked in B&Q without any luck.Does anyone know where I can get hold of one.Thanks
I would suggest going back to B&Q and demanding a guide. I believe you are within your rights.
What Dave said. Take the heater back, and ask for a guide, or an exchange for one with a guide, or your money back.
Push the safety aspect, ie if you were to wire it up wrongly you could electrocute the mother-in-law, and that would never do, would it?
Steve
IANAL but I think you are perfectly within your rights to DEMAND a guide. If they haven't got one spare then swap the heater you've got for a 'complete' one, or ask for a full refund.
HTH
John
That makes it different. Are there any identifying marks on it which might tell you who it's made by as opposed to who it's made for? Taking a cover off may help.
Steve
You asked the store. Now ask their Head Office pronto. Whether u bought it shop-soiled "as is" - reduced in a store sale, or new still in a sealed box at full price, I hold u -are entitled- to the manual /guide for legal and for health & safety reasons. If they do not get u one (or a good copy), they have to refund the goods. Jim
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