In my town there was one major 'home center'/lumberyard. They charged whatever they wanted to, gave assistance when they wanted to, and generally didn't care about the customer too much. After all, they were the only game in town and they could get away with it. They also only were open 8-5 Monday-Friday and till noon on Saturday. There were also several smaller hardware stores that had a lot of specialty items. After the BORG came to town(Menard's and later HD) the smaller hardware stores one by one closed down. The major lumberyard decided to extend it's hours to include later nights and weekends. It also decided to get a lot more reasonable on it's pricing. And they do actually wait on you when you shop there now. So, what is my point? I sure don't feel too bad for the existing homecenter/lumberyard. After all they were price gouging customers for all those years. And they made millions from this. I do however miss the smaller privately owned hardware stores. What are your feelings on this. Just wondering.
- posted
20 years ago