OT: "It's got a bit of a scratch on it, love..."

[Mungo "Two Sheds" Toadfoot]

[Geo]

Geo

[Mungo "Two Sheds" Toadfoot]

Cheese, I think.

They're all like that these days, it seems. Double glazed doors instead of 'proper' ones too. I was most unimpressed with the quality of almost all of the cookers I looked at when trolling round the shops for one. Still, we didn't have thousands to spend so beggars/choosers etc.

The original one was £450, which we thought would be of a *reasonable* quality!

Si

[Mark]

the MD/CEO of the retailer - that usually gets results. Anyone else in any company never seems to have the authority/skill to sort out even the simplest problem. They should sort it out quickly and pay you compensation IMHO.

[Andy Hall]

Absolutely. A short leash is the answer.

[meow2222]

If its the only cooker in a family kichen it seems fairly obvious that time is of the essence. You might give them 14 days to resovle everything to your satisfaction before proceeding to small claims, letter signature on delivery to head office. Should hurry them up, or if not then get you a refund.

NT

[Andy Dingley]

then Jukka was so appalled he went round and beat up their cooker.