Got a call today from a customer which is a semi secure unit for the rehabilitation of ex offenders.
They couldn't unlock the managers office door, mortice lock activated by a euro cylinder. Very odd, I could feel & hear the bolt retracting but the door wouldn't open. Hinges were on the inside so I couldn't attack them.
Didn't really want to drill out or snap the euro cylinder because it was operated by their master key and it was probably one of those anti snap anti drill types anyway.
Jemmied off the slam strip and I could see the bolt retracting, but the piggin door still wouldn't open.
Very bright torch revealed the problem. The bolt was brass with two of those cylindrical steel pins that prevent the bolt being sawn through with a hacksaw. One of the pins had worked its way out of the bolt & was jamming in the keep. Eventually managed to fettle it back into the bolt with a penknife and hey presto!
Never come across that before.