New toilet leaks between the Tank and the Bowl?

I don't understand why my new toilet leaks between the tank and the bowl (Crane Plumbing toilet). I put in the foam seal on the proper orientation, I tightened the two bolts (with rubber washers) evenly. I tightened them until the tank barely touches the bowl ribs. I followed all the instructions, so I don't know why I still got a leak? I assume the leak is at the seal and not at the bolts. I can see that the rubber washers are well seal and compressed inside the tank. Any ideas?

Reply to
lbbss
Loading thread data ...

Pack loads of plumbers mait around the foam seal then refit it.

Rgds

Andy R

Reply to
Andy R

I hate fittinf bogs for this reason, I have never had one seal first time. Plumber Mate is required in huge quantities.

A forth of fith time seal is good going for me, maybe a professional plumber will take the mystery out of it for us.

Rick

Reply to
Rick Dipper

Does the toilet leak only when you flush it or all the time?

Reply to
BillV

I assume these are close coupled pans? If so I never have a problem and I'm only an amateur.. Mind you I'm unsure what is meant by the "foam seal". In the several I've fitted the seal between the cistern and pan was by a rubber doughnut.. The 2 bolts holding the cistern to pan are sealed inside with rubber washers which always work for me if I check they are in good condition before fitting..

Reply to
BillV

Don't be tempted to tighten the nuts too far - a mate of mine had a similar problem, overtightened the nuts and cracked the cistern; the problem turned out to be a fault in the bowl moulding, but he couldn't get his money back.

Rob

Reply to
Rob Graham

Chuck a couple of those tablet things that make the water go blue (or green) in the cistern, you'll spot the leak real quick. Then turn off the supply to the cistern and let it dry, say overnight, (you can always flush using a bucket in the meantime) then when you take it all apart the source of the leak is painted out for you. In our case it was a cracked washer on one of the fixing bolts.

Cautionary note: That blue or green stuff plays havoc with your grouting so protect it first.

Reply to
gandalf

Rule 1.

All toiltes leak.

Rule 2.

All gaskets supplied are of inadequate dimensions, and sub standard material

Rule 3.

If God had meant toilets to leak, he wouldn't have given us silcone sealant.

Take it apart, smear everything with THICK layer of silcone, screw back FINGER TIGHT ONLY, take the dog for a walk, come back and tighten down, and crap in peace.

Reply to
The Natural Philosopher

HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.