I was thinking of Manila. Sorry, Dairycrest, who run the local milk round hereabouts have without any consultation closed their local depots offices which one could ring and get bread or ask why things had not arrived etc, and engaged a nice local alternative.. In the Philippines. Now I'd suggest that the local knowledge of the local staff is not in fact transferred to a lady in Manila and this seems indeed to be the case on my first encounter this morning at asking why my bread has not arrived. Sir you do not have an account with us. Now I know that all these years of milk and bread delivery have obviously been a figment of my imagination then... grrr. Save us from corporate Value added service improvements. So I'm thinking I might see if I can have a shed over there and I can communicate with it over the internet perhaps... Brian
- posted
12 years ago