Don't forget the compenstation, but be aware that if you take the free divert offer you effectively remove that.
It does seems like a good time to get "Total Care", 24/7 fault repairs, someone working on it inside 4hrs. When I spoke to the last engineer I saw fixing the ISDN here I asked if the "someone working on it inside 4hrs" meant that if the fault was underground that would be reported and you'd just join the queue, all be it at the top to be fixed in normal working hours. The answer was no, they would call some out to work on it any time of the day/night, 365 days a year.
Cost? Around =A311.64/qtr inc VAT.
Assuming you are within range of the exchange for ISDN (approx 6km as the cable flies) I think they would have a damn good try at providing it.
Short/medium termisium profit margins and the licence system. You have to make a profit within the licence period incase you don't get the licenec next time.
There are an awful lot of base stations and the don't come cheap, even compared to digging a trench and putting in a cable. Also remember that apart from new build most of the country was wired up donkeys years ago and when they put in a cable they put in substantial over capacity. Ordinary drop wires where 1 pair (the really old figure of 8 stuff), 3 pair now and I've heard of 6 pair being laid underground as standard to new single domestic properties.