Water softener problem


I haven't had a chance to look at this problem yet but thought I'd see if there are any experts that can tell me what to look for. I am constantly amazed at the varied experience displayed here so that is why I'm asking for advance advice.
Water softener consists of two units. A salt water storage tank, appears to be around 30 gallons. This is connected to the main unit via a small hose. The main unit is a cylinder about 8 inches in diameter and about 3.5 to 4 feet high. On top is a mechanism I have heard referred to as a "head". It has a couple controls for setting time and setting for amount of salt required.
The problem: There is a small (about two inches in diameter) motor that apparently runs the clock and I assume the mechanism of valves for back-flushing. This motor is running very hot and humming. Being in a hurry, I unplugged the softener and left.
I know I haven't given a very good description here but does some expert recognize the unit, and is able to suggest a source for a motor replacement, which I assume it the problem?
Thanks in advance. Bob-tx
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wrote:

Not an expert, but this sounds like the "timer motor". I have replaced one in a softener and it's not difficult. Google the model number/brand for a source. -- Oren
"If things get any worse, I'll have to ask you to stop helping me."
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The brand of control valve (head) would help. You might see your valve here: http://www.qualitywaterassociates.com/softeners/ Once you know the brand and model, the problem may not be the motor.
Gary Quality Water Associates
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