Shuttle Driver Refused Tip

Auto dealer provides a shuttle service while car is undergoing maintenance. I held out a $10 note. "No, you don't have to do that ... I'm not allowed to take it."
This young man was no retired millionaire. He had pulled three years in the US Army, with service at Guantanamo, and was now in the National Guard. Maybe he thought that I was testing him and would report him to his boss if he accepted. I dunno.
The only think he accepted was, "Thank you for your service to our country."
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This is very common in the Asheville, NC area that I live. Most people who are on salaries refuse to take tips. They feel they are getting paid to do a job and that is satifactory to them. I've had to 'force' tips on some people because of the great service they performed for me.
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On Thu, 20 Mar 2008 17:06:42 GMT, Windswept@Home (Jack) wrote:

The obvious and to me most likely reason is that he didn't accept it because he's not allowed to accept it. When someone accepts a job, he should dicuss with the boss what the terms are, and if that is one of the terms, he should abide by them or not take the job. If new situations come up, if the rules are not tolerable, he should discuss it again, or resign. That's the honorable thing to do and that's what most people do. It doesn't mean he thought you were going to report him. Very few people go looking for trouble like that.
And it's reasonable. He's getting paid his regular salary.
I have a friend who used to be a mystery shopper, until the amount paid got too low. She would be hired to go into stores and buy things, often to return things, and she was supposed to write down (when they weren't looking) if they said hello, how long it took to be waited on, etc. But she never was asked to see if anyone took a tip when it wasn't allowed.
BTW, almost all of these stores were chain stores, and about half of them went out of business within a year or two of hiring her. This was one of their dying efforts to figure out what was not working about the store. She usually dind't find much wrong, although personally I thought many of the forms spent too much time checking on things I thought weren't so important, like whether the artificial niceness was present, "Welcome to the store. My name is Cindy" and too little space, usually none, for comments about unusual or exceptionally good or bad service. They seemed only to want to rate the store as a whole, and not any particular person's behaviour. For example most didn't ask the name of the person who waited on my friend, even when s/he was wearing her name on her chest. Even when it was part of the uniform.
Of course my friend wasn't the only one checking these stores (of various kinds) out. They probably hire people all over the country and even more than one person at the same time in Baltimore. She limited herself to the part of the city reasonably near where she lived or worked.
Starbucks is one place that didn't go out of business which hired her frequently. (She doesn't deal with the store directly. They all hire agencies that advertise, hire, receive the reports, and pay.) At Starbucks she had to order a coffee and a baked good. They sent her a thermometer so she could take the coffee outside and measure its temperature. When I went with her, she gave me the baked good, because she weighs just what she should and she keeps it that way.

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On Thu, 20 Mar 2008 17:06:42 GMT, Windswept@Home (Jack) wrote:

Thanks for the report, btw. It's nice to get real information.
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Windswept@Home (Jack) wrote:

That's also been my experience whenever I have used the shuttle service at the repair shop where I take my car for service.
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(Jack) wrote:

Management pays a person to do a job. It's none of their business if someone wants to give the guy a tip because he was nice, went the extra mile, helped with the heavy bags, advised of a good (or bad) restaurant, helped with an invalid, etc. Even in no tipping situations, there's no rule against leaving money on the seat, ash tray, in a handshake, or somewhere that gets the message across.
Management? Pshaw! Ptooie!
Steve
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<snip>
You should learn to sleep longer. You wouldn't be so grouchy.
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