In Jul 14 2002 this post appeared and was discussed about a Whirlpool
side by side refrigerator.
""Lately I noticed when I got water from the refrigerator water
dispenser on the front door, there are tiny white transparency
particles floating inside the water.""
I also have a Whirlpool sbs and have the same white particals floating
in my water. The answer back in 2002 was the tubing in the cooling
line was desintigrading and showing up in the drinking water. My SBS
is a 2003 model and I wonder if this has come up again or if anyone
knows if Whirlpool is fixing this problem.
I just contacted Whirlpool today and it looks like they are going to
give me the old run around.
What I ment to say was "water resovoir" rather than cooling box.
I don't think my fridge has one? So If I was to replace my cooling
tube, would I end up doing it again in a couple of years again? Why
can't the manufactures make a tube that holds up, that is an important
feature to us, my wife is back to buying bottled water.
To us, it seems like buying a car and having the entire fuel line go
bad after two years. If it happened a lot there would be a recall.
We have been doing test on chilling water but none so far have had
white floaters. I did send Whirlpool back an e-mail and got a second
response saying that they would pay to have a repairman come take a
look at it at their expense.
Jeff, here is a little history that I did not post before.
When we found the white particles, the filter was way over due for a
change, however the green indicator light never went out or changed. I
may have cause the entire problem right there.
After changing the filter and still having the problem, I ran
household bleach through the system via filling the filter with about
3 shot glasses and did this 2 times. I then let it sit after it was
through the system for about 20 minutes each time. I know, it's not
good for the filter but we weren't going to drink the water anyway.
All this did was to break up the white particles into smaller pieces.
This kind of told me that it was not bacteria and might be lime scale
or something similar or even the tube.
Today, I just cut open the old filter and partly removed the
cartridge, to my surprise; there was a very thin cardboard looking
wrap around it. It is very brittle and looks like it might be a
possible source of the problem.
In any event my wife now says that no matter what anyone does, she
will never drink from that source again. If I change the tubing and
the filter, she will, providing there are no particles. Looks like
that's the way I'm heading.
The mystery of the white particles has been solved. I need to recap a
little so you can see the problem, ME.
The fridge was new in 2003 and it has a green light that will change
color when the filter needs changing. The light never changed and I
guess I lost track of time, whoops.
When I found the white stuff, my first thought was bacteria and I ran
bleach though the system. This only broke up the white stuff into
smaller pieces. Then I thought it was plastic coming apart.
Last weekend, thinking that it must be minerals, I decided to try a
last ditch effort to fix or break it. I removed the filter again and
got some Lime-away. I pre tested the lime-away on the old filter
element and there was no explosion, haha. I put about 3 oz into the
filter and reinstalled it. I ran some through and about every 30
seconds burped the water switch to relieve any pressure build up.
After about 20 minutes I ran about 5 gallons of water through the
system to get clean water. (Tons of junk came out).
I now have perfect water with nothing in it; looking with very high
magnification it is very very clear.
Lesson learned, change the filter often. Things to do, send Whirlpool
How did you get the filter apart? Ours is a Kenmore and it looks like it is
molded as one piece except for one place towards the bottom and I don't see how
to separate it into two pieces toput the lime away in
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