OT Wrong advertised specifications

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A friend of mine just bought a new computer at WalMart. The computer is a complete set with speakers, mouse, keyboard and monitor. It was advertised with 1G of memory and the system reports that it is 768K.
She contacted WalMart and Walmart acknowledges that it is a mistake. Now she has to unplug everything, pack it up and take it back for a swap.
This is a lot of work. What, if anything, extra should she expect for her troubles from Walmart or Acer (brand)?
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A free Costco membership.
S.
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Perhaps a dunce cap for having shopped at and trusted Wal-Mart???
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"Terry" wrote

LOL. I love hearing stories like this.
Tell the cheap bitch, to buy somewhere reputable.
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Why would you expect a defective PC to be treated differently than any other defective product?

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Terry wrote:

Walmart customer service is likely wrong. Depending on which system function is doing the reporting, she could very well have 1G of installed RAM with 256K taken up by the on-board hardware video circuitry. In such case, Windows reports only the memory available to it, which is !1Gig - 256K 768K.
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Are you sure about your arithmetic there?
Steve
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wrote:

1024 - 256 = 768. 1 GB = 1024 megabytes.
Paul
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Now I agree with that version.
Steve
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wrote:

You certainly answered my questions about weaseling credentials
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Precision, my man, precision. It's important.
Steve
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Steve Pope wrote:

not sure what you're trying to imply, but 1024 - 256 = 768, where's the error?
nate
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wrote:

Just needs to mind his K's and M's.
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Steve Pope wrote:

somebody here understands that, depending on the hardware, Windows will sometimes report less RAM than is physically present. The computer was probably not defective. Don't let that ruin a good Walmart-bash though, I don't much like the place either.
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wrote:

Less confusing than confusing Kb with KB (kilobits with kilobytes).

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wrote:

The math is correct but the measuring is wrong mb not k. 1gig = 1024 mb-256 mb= 768 mb
Robert
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She went to Acer's web site and it turns out that it is true that 256k is being used for video.
They are just padding the numbers. It is a good thing she found this information before she packed it up and took it back for nothing.
I guess not buying at Walmart is good advice.
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How do you figure that? All things considered, she's got a pretty decent machine for a great price. It also has a 16X PCIE slot, so, if she wants a good graphics card, she can pop one in and free up that stick of ram
wrote:

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wrote:

They aren't padding the numbers at all. The system has 1 GB of RAM. Anyone buying a computer should do a little research and check on Google for a review, first. All it takes is a little legwork. But it is not false advertising at all. Dedicated video RAM is slower than DDR2 RAM as it uses the restricted PCI bus speed so using the systems DDR RAM is actually better if you are into graphics applications as it runs at the CPU's bus speed. It's also cheaper.
Paul
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Paul M. Cook wrote:

PCI video cards are long gone, it's years they're all on the north bridge thanks to the AGP port. Moreover: 1) the RAM mounted on video cards is way faster than the system RAM and with a superior bandwidth 2) it is directly connected to the GPU so the GPU-to-video-memory path is shorter, thus quicker 3) a video card using it's own RAM doesn't slow down the whole system as integrated video cards (using system RAM) do
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