Apart from having to dig the garden up (which is near enough impossible due
to being totally frozen after recent -20C temperatures), is there any way to
try to identify the path of the incoming mains into my house? I have been
under the floor to where it comes into the kitchen but it just disappears
into a conduit under the foundations (straight down and to the rear of the
house). We have had no water for 4 days and Scottish Water have still not
attended. As we are the only house affected, they are trying to say it's in
our property but due to recent supply problems (including a frozen external
pressure reductions valve being frozen) and this just being temporarily
fixed 2 days before we lost water, we are suspicious. I have been under the
floor and there is no water in the foundations. I have no idea of the path
of the mains across our property but as the pipe goes out the back and the
mains from Scottish Water is at the front, it could go either way. Added to
this, there is a patio directly outside the kitchen! Just to also add, the
likeliest route across would be around 15m long and from the edge of my
property there is about 20m of Scottish Water pipe work to the connection
for our house so around 70% of the distance is Scottish Water
Anyone help with suggestions (polite ones only please as I am not in the
best of moods as well as being slightly "ripe" as washing doesn't get
You said 'I have been under the floor to where it comes into the kitchen
but it just disappears into a conduit under the foundations' so is it
possible that it is very cold under your floor and this bit of pipe has
It is possible but the temperature on Christmas eve, when we lost water, was
much higher than the previous week or so (i.e. around -5C as opposed to -20C
a few nights before) and we were in all day with heating on and using water
during the day and the water went off in the evening when temperature was
just getting colder. As stated, the fact that Scottish Water performed a
temporary repair to increase the mains pressure just 2 days before is
suspicious. Will just have to wait till they get here (now 4 days without
water) and see what they say!
There is always a stop cock outside the property.
This will be on the footpath outside your house under a small grid.
You will need a tool to get to the valve as they are always just out of arms
reach; however a length of wood with a V cut into the end will open and
close the valve - its just a tap.
Maybe it's been turned off????????????
Worth a look.
Just remembered, my brother lost his water after water company had been
messing with the pipes. Turns out they had dislodged a load of scale
which completely blocked the mesh strainer on the water meter in the
street. They unscrewed the water meter, ran some water to flush out
some more scale, cleaned the mesh - Total repair time 10 mins.
[Default] On Tue, 28 Dec 2010 14:36:43 -0000, a certain chimpanzee,
keyboard and wrote:
Not always. My mother's house, a victorian terraced, has a shared
incoming main under about five houses' front gardens. She has a
stopcock under the kitchen sink, but nothing between the main and an
outside toilet in the yard.
"If no-one on the internet wants a piece of this,
If you are still having problems try turning your stop cock on and off
several times. We had a similar problem a while ago when a meter was
replaced and silt had got into the supply. After 2 03 full on/off turns
the water began to flow again (albeit distinctly murky!)
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