It may have had the wrong sku labels on it. At my local HDs, if they scan something that is priced in lineal feet, the register prompts them to input the number of feet I'm buying so it can calculate the price.
And sleep with a big smile.
Now the conundrum: Do you charge your customer what you DID pay or what you SHOULD HAVE paid?
What will you charge the customer??
That wouldn't be at the St. Pete. HD store would it? They have one serious old wise ass in the electrical dept. My wife really chewed him a new ass. It was great!
Definetly don't feel bad. In fact, that's highly gloatable. So let me be the first to say, you suck.
Warmest regards,
Kevin B
You should feel bad! Bad James! Bundle it up, ship it to me, and I will give you absolution. ;-)
mahalo, father jo4hn (just ask my kids)
I was just kidding. Dammit man if you cant take a joke you are most definitely in the wrong group Mel.
Take a pill and calm down.
Jim
Good point Mike. She did ask me how many I had. I started counting and figuring up the total footage real quick when she interrupted me and said "I only need to know how many boards you have altogether. So I told her To answer some others questions, I did pass the savings on to my customer since after all it was automatically charged to their account. Someone else asked about it showing up short at the end of the day on her register. I believe it probaby wont show up until inventory time which if its like Wal-Fart its only a couple times a year. My ex has worked there for years and she always dreaded inventory time for this exact reason. As for Mel, well I think anyone with a brain in this group can see he doesnt play well with others. No sense of humor to say the least. I think you will all agree thats not the way it is in here. You got to roll with the punches and learn to take jokes when they come your way without getting all huffy puffy offended. Since after all it was intended as a joke in the first place.
Jim
snipped-for-privacy@draco.acs.uci.edu
sorry...i was a wee bit touchy you might say
Thanks Kevin!!
My first gloat........."I feel good da na na na na na na".............
Jim
The Associated Press Updated: 11:24 a.m. ET Jan.
"The Home Depot said Friday it will spend $3.7 billion in 2004 to modernize its stores, upgrade technology and open 175 new stores...
...plans to branch out and improve efforts such as at-home services, tool rental centers and the company Web site...
... 'The Home Depot is creat> Today I went to the Borg to pick up some maple for a job Im doing for a
Have you ever been to a woodworker's show or demonstration? Just look at us as a group. That would be one big belly bustin' hug! Ed
NOT a very pretty mental picture. Reminds me of a group of "WOODBADGE" types at Scout camp.
DexAZ
Jim,
I think I'm going to crawl out on this limb all by my lonesome and cut it off at the trunk.
I have felt the same frustration as you and many others when dealing with some of the folks hired by the mass merchandisers. Mass merchandisers like Home Depot, Lowe's, Wal-Mart, Target, Office Depot...
Yet, I would not feel comfortable taking advantage of an incompetent cashier no matter how lousy her attitude. Not to spite her. Not to teach her to have a better attitude. Not to educate her in the way her employer works.
I think I would have called the manager over and had him teach her that little piece of her job. Maybe to avoid a confrontation in front of other customers, I would have found him after the sale and reviewed what happened. And let him make a business decision how he wanted to handle the under charge.
I find it hard to justify punishing the business because they hired an incompetent attitude. Well, maybe that's just me.
There, I cut the limb off and I'm out here all alone.
But, if I could just find one of the five or more local Home Depots that carried Maple...
Jack
-- When I'm not in my right mind, my left mind gets pretty crowded.
|| something more but she really ticked me off with her know it all attitude | and smart mouth. I was trying to help her and be honest at the same time. So | if this is wrong, shoot me. | | Jim | | | | -- | .... | |
We have an old wise ass in the electrical department at the local Lowe's too. He used to be an executive for IBM or something, and he's bitter as hell. He feels compelled to tell everyone about it whenever they linger too long on his aisle.
You're right. Their inventory will come up short eventually, but nobody will ever know exactly why.
You raise an interesting and valid point somewhat I feel. The conclusion I came to though was they (the store itself) is ultimately responsible for their employees. I think that with just a wee bit more attention to detail things like this wouldn't happen as much as it does. I mean don't you think that if you're going to put a person in a certain position, they should KNOW that position? At the larger stores it just doesn't happen. You have a few and I mean a very few who know what they're doing but the majority of the associates walk around in a daze most of the time and couldn't buy a clue. What's really really funny to me is that several winters back when things were real slow around the shop I thought of doing some part time work at the Borg. Went through the whole screening process and ya know what? I was told I needed more experience. I was applying for the tool department........I can safely say there isn't a single tool in the tool corral at Home Depot that I don't own already or have at least used a few thousand times over the last 20 years. The next week I went in there and "Megan" was working the tools. I asked "Megan" where I could find countersink bits and she tried to send me to kitchen cabinets...........This is really funny now..........
Jim
If you didn't rush right back out there buy up a lot more and stand in line for the same cashier; then you should feel bad, because you missed out on a great deal.
Jim, Have you ever heard of the 'Peter Principle' ? Roughly, it's about people rising to their highest level of IN-competence.
In your case it was because you HAD experience . . . you were 'over-qualified'. Because it is either illegal {or should be} to say that, or because prior utterances of this STUPID statement have really pissed people off, they use a more legally defensible excuse.
It is also the reason I made a previous comment on this thread . . . What makes anyone think the 'average' Manager has any better 'handle' or knowledge of of the specific products? They 'manage' the 'location'. It could sell 'Bread' or 'Bombs' . . . it is all simply 'Product X'.
The 'Professional' aspect ?? Take a look at the 'Pro Desk' sometime . . . also what the 'Pro's' wheel out the door. Carts loaded with 'sheathing grade' plywood & OSB, 'stud grade' 2x4's, sheets of 'Drywall', buckets of drywall 'mud', boxes of nails & 'drywall screws', lengths of copper & pvc pipe, etc. The 'simple & standard' items. Those that usually go behind a wall, or make up that wall. The most 'idiot proof' of items.
Regards & Good Luck, Ron Magen Backyard Boatshop
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