So a few weeks ago I was working on a kitchen drawer, using the 1/4" straight bit from my MLCS bit set to cut a 3/8" deep groove in red oak. I know I'm supposed to take multiple passes, but I thought 3/8" might be shallow enough for one pass... But I was wrong. The bit broke right off. So I finally got around to calling MLCS today, fully expecting to order a replacement, and instead they said they'd send me a new bit, free! The bits had a 2-year warranty, but usually for stuff like that it is under appropriate use, and I broke this bit by apparently using it beyond it's capacity. The rep I talked to, though, was very friendly, and was very ready to send me a new bit, with only a gentle reminder to take shallower passes next time. I learned my lessons - both about the capacity of a 1/4" straight bit, and about the first place I'll look for router bits in the future. Thanks MLCS!
- posted
18 years ago