Toolsatan have opened trade counters inside Wickes stores in Bermondsy, Barking, Taunton & Nuneaton.
I can't quite see the logic of this?
Wickes will still sell plaster, cement, timber etc but nobody is going to buy screws, silicone, tools, plumbing bits, electrical stuff at Wickes prices when they can buy at Toolsatan prices - are they?
I'd find it very handy as we don't have a Toolsatan in medway.
Spoke to a couple of the girls in my local Wickes today - they hadn't heard anything about it.
They are same company that address different section of the customer base. putting them under the same roof will increase footfall into combined store and could well increase sales and reduce overheads.
Not quite - Travis Perkins bought Wickes in 2005, and have also bought Toolstation (quite a while ago they got hold of a chunk of it, and picked up the rest a couple of years back).
You don't have to pay the rent, rates, heat and light bills on a shed for Toolstation and I wouldn't be surprised if you could reduce overall staff numbers as well. There seem to be three or four staff and a manager in a stand alone Toolstation you probably only need two for a Wickes in store Toolstation, the Wickes already has a manager.
I wonder if the Wickes in store ToolStation will have much in stock compared with a standalone one. If so where are they going to keep it?
You'll also get the people who drift in from Homebase etc who see the pack of 10 screws for 2 quid and think "excellent, that's half the price of Homebase".
People who know will be ordering the box they can't see of 200 screws for 2 quid from the toolstation counter. A lot of people won't buy if they can't see the product. A counter service doesn't help people who want "a screw about this long with one of those cross things on the top not a line" (pretty much what I heard a few weeks ago in B&Q). That person will hunt along the shelfs looking for the plastic tub with something that looks like the thing they have an image of in their head.
Both sets of users are happy, Travis perkins wins. Some people will move to the toolstation knocking the Wickes profit line but a) it's toolstation not screwfix etc and b) I bet that's outweighed by the savings you mention (one store not two).
That'll be key - if they don't it'll fail. Also, the opening hours don't quite align. Longer hours on Sundays for example - Wickes aren't allowed to for sunday trading law, toolstation counter can. Will they carry that on?
I now have visions of between customers the person behind the toolstation counter will be opening boxes of screws and packing them into overpriced small plastic bags before taking out to put on the wickes shelves :-)
Toolstation branches within Wickes branches will quickly become unusable by professionals as they become clogged with people getting them to drag out item after item and saying "Oh-ah, actually I meant the other-other one".
That's already happened to some extent at my local Screwfix, whilst the local (standalone) Toolstation hasn't yet become swamped with "Argos" types.
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