Goes to buy brake cable for bike flung it on counter boy scans it I stick my card on the machine....he asks do you have an email address ...I say no ...he asks something else...I say no anyway .....I lift my card off machine and go to lift cable...he shouts nastily YOU HAVEN'T PAID YET....to which I say well if you weren't farting about asking stupid questions the payment would have gone through ten seconds ago.......
If he didn't ask the stupid questions he would be sacked, i bet they check with mystery shoppers... ... so why take it out on some underpaid minion because some idiot in control implements policies you don't like...
because I don't like their policies ......and if another check out person asks me if I have a stupid netctar card again I will scream......why is it only Sainsbury that does that ? ....
While I agree it is irritating, and a lot of staff training seems to be crap, there is actually something to be said for giving an email so that they can email you a receipt, to avoid printing an inconvenient piece of paper that you are never going to keep. If you do have a problem it is much easier to chuck that back at them than go searching records.
Good firms make it easy to turn off unwanted spam. Can you hear me Clifton Cameras?
Well shop somewhere else then. Halfords don't hold a monopoly on brake cables which are a pretty standard item assuming a customer is capable of cutting them to length themselves. Brake cables from some/most suppliers even have different shaped nipples at each end to suit different levers. There are probably loads on eBay assuming you have a letter box of some description.
It's hardly the lowly paid assistants fault if he finds himself having to deal with the type of customer who doesn't seem to realise they can buy brake cables in loads of places is it ? Day in and day out. What you don't seem to realise is that is people like you who keep outfits like Halfords in business in the first place.
If I had a sentimental attachment to local bike shops, all currently being run single handedly by the 60 year old grandsons of their founders back in
190whenever, now all facing retirement and hefty rate increases, which I don't. I'd say its people like you who are responsible for so many LBS's going out business in the first place, as nobody wants to take them on.
So use the self service checkouts then. That's what they're there for. The few assistants that remain are encouraged to interact with customers precisely because its assumed that those customers are either too confused to be able to use the machines or are desirous of human contact.
Given you seem to spend so much of your time going out of your way to make life difficult for yourself, its maybe no surprise that you have such anger issues
I think because any negative response other than you presenting your Nectar card (if you have one, reminding you to get your points) would be treated as 'ok nutter, ICGAF'? ;-(
Big difference between that and them *offering* you a Nectar (or any other 'Loyalty') card when even then a simple 'No thanks' is sufficient. Going on about big brother or anything else is only going to get them sighing inside (even if they are nodding and smiling outside), won't stop them asking the exact same question(s) to the next person they serve because 'most people' will / do understand their position / plight (it is s**te having to deal with some of the general public) and respect them as human beings, just trying to pay their rent.
And the thing is, you never know how much you might need their assistance.
I always say 'Hi', 'Ok' or 'afternoon' etc, smile, respond positively to any chat (whilst paying / taking receipts / tokens etc), say 'thank you etc ... and when the car wash locks up halfway though it's cycle, it could be the same person who may have to come out and fix it for you, and *that's* when the friendliness you showed them may pay off (I don't do it for that, I would do it anyway).
You reap what you sow etc.
I can't imaging them bothering to piss on Jim if he and his gas guzzler were on fire. ;-(
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