Another of these 'don't use' posts.
Was quite impressed with them when they used Google to look at the back of my house to give a quote for scaffolding, to paint the outside. (have a very non standard large window on the second floor, and a conservatory underneath)
Proper quote duly arrived by email, and today was agreed for erection. All done last week.
Was up at the crack of dawn and reserved a space ouside for their truck.
15:00. Get a call saying they were delayed, and would be round on Monday.Told them to take their longest scaffold pole and stick it where the sun doesn't shine.
Got this email later.
'Apologies for the delay but we didn't specify a time slot for the job and you didn't tell us you were going to wait either.'
Perhaps their idea of a time slot goes in days rather than hours. And HTF were they going to get access to the rear of the house if no one was in?