My swimming pool polaris has stopped moving. The pump appears to be
working but the polaris is not working. The hole where we connect the
polaris is not getting any water flowing through it. The pump was
replaced a few years ago. Any suggestions on what could be wrong or
what we could or should try before calling a pool person or buying
It's not getting any flow? Does your booster pump work independently of
the main pump? Any chance a valve is shut?
I'd disconnect the pump (whole assembly) and take it to a pool supply
store for testing. Be sure your power is shut off at the breaker panel
On my system, I'd guess the pump propeller is stuck and not allowing
water to flow though the Polaris input. Since the pump motor is running
it must have come loose from the propeller or that water is going some
If the booster pump is running, first thing I'd do is open a
at the pump output, turn it on and see if you have water flowing
there. If not and the motor is turning, then I'd agree with Jim that
the impeller is likely spun. You can probably disassemble the
pump and get the appropriate replacement impeller, gaskets,
seals, etc. Should be a relatively easy fix. You could probably
replace the whole pump for less that it would cost for the service
call to have a pool company do the work. You can find new
pumps online at decent prices and to swap out the whole thing
is a lot easier than repairing the pump.
And if you call a pool company there is a good
chance they could wind up changing the pump too. In which
case you wind up with a new pump at list, plus the service call.
On 4/21/2011 5:47 PM, firstname.lastname@example.org wrote:
Pool service call is a minimum $90 just to come look at it here. Some
are as high as $125. My booster is held onto the housing with 6 bolts
and the elec. cable. All I would have to do is disconnect the 6 bolts
and the cable and go to Pool Warehouse where they will fix it for free
except for the parts, which are usually not cheap.
I'm not sure how the OPs is setup but it seems to me there must be a
valve seperating the main pump from the booster if there is "no flow".
Maybe the pump isn't priming. Maybe he just needs to clean a basket.
On 4/21/2011 6:31 PM, email@example.com wrote:
After talking to the suppliers I decided against the var speed pump.
You'll have reduced water flow plus they are expensive as hell. But
YMMV. We don't get much of a rebate here and I would have to jump
through hoops to get it.
I had the same problem and found a very simple answer. When I unattached
Polaris from the wall of the pool, there was a filter in the end of the
It was completely clogged. Once I cleaned that out, the Polaris functions
normally. You say you don't have flow, so you may have a different
it's worth checking.
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