We have a 4 year old Jennair, French doors, bottom freezer. Costaplenty.
A year ago, the compressor gave up its ghost. We lost all of our food. They
replaced the compressor, which took 10 days. Two weeks later the fridge
stopped working again. Turned out the first repairman did a poor job of
soldering and the resulting leak wasted our food again. Two months later we
had the firestorm here in San Diego and we lost our food the third time (not
blaming this one on Jennair).
Now, a year later, the refrigerator hovers around 50 and the freezer is
around 40, with the highest setting. The food is spoiling again. The
compressor is running all the time but not getting anywhere. Could this be
another leak of Freon? If so, should the repairman just top off the Freon?
Or, should he find the leak and fix it? Is such a tiny leak detectable? How?
Fifty years ago, our first refrigerator was still running after 20 years.
What is the world coming to? We lost our food four times in one year! Now,
all refrigerators come with only a one-year warranty. This is getting
Disgusted in San Diego
Finding competent help today is hard.
That being said, there is no reason that a high dollar unit like that should
first, go out in a short time, and second, have service personnel that can't
I am absolutely no fan of rebuilding refrigerators. It ends up cheaper to
just to get another. But on high end models, it can be advisable. Even
though the high dollar merchandise has some of the highest consumer
complaints of anything. When you can get four to ten average refrigerator
freezers for what a high dollar unit costs, it becomes a thing of how bad do
you want the nameplate.
There is a simple detector that any competent (stress that word) tech
carries that will sniff ANY amount of refrigerant leaking. They hold the
point to the line, and where it leaks, it beeps or whines. No reason to
have a leak at all. Now, there are other things that can make it run bad
when the compressor is good, but then again, it takes competency to find
I have had better luck finding a good tech who works for himself rather than
the revolving door staff at a service company. And IF you do find one, put
him on your Christmas card list and take care of him. They are usually
craftsmen who have quit the service companies because they can make more on
their own, and don't have to fleece customers at the rate of ten service
calls a day that the SCs require.
Ask around. In the meantime, you have to decide if you want to continue to
sink money into this. And see if you can find a good repairman. Or just go
out and get a couple of smaller units, maybe one for the house, and one for
the garage. I like that arrangement, myself. Used garage fridges can be
had for $100, and when they give you a problem, you shoot them and get
There is a minimum leak rate to trigger a detctor. So, it's not "any" leak.
From what the fellow has written, it sounds like possibly more leaks.
Ideally, the leak should be found and repaired. I've done the gas and go on
at least a few occasions. But a fridge warmed up in a year, will likely
warm up next year if only given a gas and go.
Only bad thing about that is getting rid of it and finding out it was a $2
part that was defective. As I stated, you can get more money in them than
they are worth, but it's worth it to find a diagnostician that can tell you
what's wrong and back it up. Sounds like your "first repairman" didn't even
back up his work. Something I'd call the BBB about, or better yet, the
local news department that deal with fraudulent workmen. Might not get you
anything, but then, who knows.
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