Yes. You can sell Goodmans the same way suppliers of military equipment do: with a spare-parts pack. You can specify that every system you buy from Goodman come with a box of matching parts that experience says you can be expected to replace during the warranty period: coils, compressor, etc.
I never have problem getting parts or coils for Goodman. The supply hose I deal with will take a part off a new unit if they don't have one in stock including an Air handler coil. The only problem where I had to wait almost a week was I had one condenser coil leak under warranty in almost twenty years of installations. I don't remember ever having a leak in a package unit coil that needed replaced either. And Goodman is not the cheapest either. I know Payne & Lennox's Aire-Flo brand are cheaper. There's probably a few others like Grand Air, Whirlpool,etc.. that are just as cheap.
With Goodman being the hands down low price leader; Goodman has been the #1 choice here on the coast especially since Katrina. You see them on million $ plus homes.
I have to love them because we get a great deal of service calls because of them. They are very simple to work on as you all know.
But I do prefer to work on them when they have been installed by others.
As for us installing them; we were forced to after the storm due to the low price. But we don't anymore. Payne with their package pricing is about the same price. Depending on tonage Payne can be lower in price.
Any brand can and will have problems but the one thing that keeps us from installing Goodman anymore is poor warranty parts availability. Especially coils. We have had several occasions where we had to wait up to 12 weeks for a warranty coil. On each occasion we called all the local distributors and there was not a coil to be had in the country. I have to assume that they batch their factory for efficiency and this causes the supply disruptions. If anyone knows some secret that I don't know to help us get coils quicker, I am all ears.
Bye now:
Keith,
I have found that *most* evap coil failures have been from not having the drain properly trapped. This is especially prevelent on heat pump air handlers, and fan coils with straight electric heat. Rarely do I find rusted out, leaky coils with gas furnaces, regardless of if its trapped or not.
You told the story.. Goodman had to furnish millions of HVAC equipment in a short period of time. Their warranty is good but slow due to shortages of parts and the personal to process it. Can you imagine the massive effort to produce millions of product, when your geared for hundreds of thousands?
With Goodman being the hands down low price leader; Goodman has been the #1 choice here on the coast especially since Katrina. You see them on million $ plus homes.
I have to love them because we get a great deal of service calls because of them. They are very simple to work on as you all know.
But I do prefer to work on them when they have been installed by others.
As for us installing them; we were forced to after the storm due to the low price. But we don't anymore. Payne with their package pricing is about the same price. Depending on tonage Payne can be lower in price.
Any brand can and will have problems but the one thing that keeps us from installing Goodman anymore is poor warranty parts availability. Especially coils. We have had several occasions where we had to wait up to 12 weeks for a warranty coil. On each occasion we called all the local distributors and there was not a coil to be had in the country. I have to assume that they batch their factory for efficiency and this causes the supply disruptions. If anyone knows some secret that I don't know to help us get coils quicker, I am all ears.
Why don't you just 'fix' the coil. It's copper. It's relatively easy to remove, pressurize, locate, repair, and reinstall, dehydrate, and charge.
Just recently I had to fix a CARRIER 48SS package unit, and an older Day & Night. [Leaking evaporators.] What I find funny is I haven't had to fix any Goodman's but, SUMMIT, ASPEN have been popular and RHEEM's seem to be top on the list last year for leaks.
I wasn't talking about the pans under the coils, I was talking about hte coils themselves and the tin tubesheets on the ends of the coils. When the tubing wall thickness is no more than .025 inch, then it doesn't take much to pierce the tubing. Rust on the tube sheets will do that just fine.
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