Hi--Everytime we have the Best Buy Service come out, (another BAD story),
they clean out old sour lint near the top of the basket or enclosure.
Five days later, the clotheswasher stinks again.
Now, they say they won't do it anymore! Not covered!
This has gone on for 3 years, and I am about to take this $%*^^% Whirlpool
top loader (no filter) and toss it over a cliff with a stick of dynamite!
(if I only had some)
Any (really) good suggestions or helpful tips?
We can smell the sour washer, even when I first open up the front door of
the house to come in---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com ).
I would run an empty cycle with hot water and Clorox. Leave the lid up
between loads to allow the tub to dry out and do anything else you can to
promote air circulation where the washer resides. Avoid using liquid fabric
softer as it can promote mold. When possible, make your last load one that
uses hot water and bleach such as towels and other bleachable cotton items.
I have a Whirlpool top loader that is about 5 years old. It has already
broken once and the tub rusted and was replaced (after much discussion)
under warranty. I find that the machine seems to accumulate a lot of fabric
softener reside around the top of the tub that traps lint and can become
mildewed. The serviceman told me to use far less softener than recommended
on the bottle and to make sure to dilute it very well.
My next washer will be a front-loader and it will NOT be a Whirlpool.
I have a Whirlpool (super capacity) that is going on its 12th year. It
has not needed service yet. I leave the lid up when not in use to
allow it to dry and prevent rust. No rust yet. I use vinegar in
the fabric softener dispenser. I have not used any kind of fabric
softener in the washer nor dryer. The dryer itself softens clothes
without any perfumes or chemicals. Another tip: Never, ever,
overfill your clothes washer. A little extra room will get your
clothes cleaner and lessen the chance of straining (or burning out)
the motor. I found nothing wrong with the Whirlpool brand, and it was
considerably less than a regular-size Maytag.
Well, things were probably built better 12 years ago than 5 years ago. I
had a 17 year old Kitchen Aid dishwasher before I moved. I immediately
replaced the builder's grade GE in the new house with the best KitchenAid
(by Whirlpool). It was bad from day 1. The installer ran a cycle and
called the service people. They replaced the motor. A couple years later
the motor had to be replaced again. The seal fell off from around the door,
the bottom fell out of the silverware basket, several clips broke that held
up the partitions on the shelf, and then the hose on the middle wash arm got
an embolism. I have had dishwashers for thirty-five years and had none of
these problem. My previous low-end Hotpoint clothes washer was 20 years old
when it went bad. I used it in my business on a daily bases for several
years before using it at home. I got the top of the line Whirlpool Gold
Imperial Series Supercapacity + with all the features offered at the time
because I thought it would be a good appliance. After three years a plastic
component that connects the motor to the transmission broke. The part was
only $8, but the total bill to fix it was almost $200 and it took a week to
get the part. Whirlpool covered the transmission, but claimed this was not
considered a covered component. When they took the machine apart, I looked
at the drum and found that it was rusting around all the perforations. When
I brought that to the attention of the service tech, he didn't want to
replace it. He told me that I would have to prove to him that the part was
covered. I pulled out the opener's manual and he was dismayed. I find it
very hard to believe that Whirlpool doesn't know what is covered under their
I have replaced several appliances that didn't last nearly as long as their
predecessor. It seems to be a trend. JennAir range - Electronic Oven
Controller went bad after 5 years along with an igniter. GE-over the range
microwave -- touchpad went bad after about 5 years and would turn on by
itself! I have had two GE/RCA/Thompson TVs go bad after about 5 years of
use. I have an old TV in the closet that is thirty years old and still
Sounds like the identical problem to my neighbors washer.
The installed a strap around the top of the tub with several strips of
innertube type rubber affixed to this strap. When the inner tub
spins, these straps sling outward and clean the outer tubs top area.
It solved their problem with "The BIG STINK" as they called it.
A service tech Cohen Appliance uses came up with and installed the
idea on the washer. Cohen does not sell Whirlpool Appliances but
services all makes through their contracted service company.
We had a Penncrest (GE) washer that had a similar odor problem, main
reason was they skipped the outer drum and the inner drum spun into
the cabinet itself. This same appliance repair company installed a
small blower similar to the kind you find in a dishwasher on the back
of mine. When the washer quit, the blower would kick in and run for a
tad over 1 hour to dry the inside of the cabinet out.
To the best of my knowledge, nothing they every did voided any product
I had a french door refrigerator, loved it! The seals would go out
about once every 4 years, always replaced under warranty too! The
last time the seals were replaced, the service guy said they finally
changed the way this seal works on the new models. And although the
manufacturer did not sell a retrofit kit to make the new seals fit the
older style fridge, the service tech came up with a way to make the
new style work on the old fridge and installed it for us. Never had a
seal problem after that and he did a marvelous job too!
Some appliance repair companies are just that! Others try to solve
problems so they don't recur again. Even if they have to replace your
unit with an upgraded model to solve the problem!
Now, if only I could find one of these companies here where I recently
moved to I would be a happy camper again!
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