Zanussi Spares Expensive

[OverPriced]

I've got a Zanussi DW24 disk washer which has 2 problems.

1.. The wheels on the baskets both top and bottom have failed and some companies are trying to charge me over £5 per wheel, with a total of 16 wheels (8 on top and 8 below) this is £80 for a few pieces of plastic. 2.. Also there is a PTFE washer on the motor which is wearing and caused the motor to make a whining noise.

I can get this washer Zanussi tried to sell me a new motor!!!!

With the wheels costing over £80 in total plus delivery, plus how ever much the motor costs. It's now cheaper to replace the machine for a few failing parts that should be cheap to replace.

Why do Zanussi charge so much for these parts and is there a cheaper place to get them. I assume these parts probably only cost 2-3 pounds to produce for the lot!!!

Any help on places to get these parts with out the inflated prices.

[Grunff]

Just be grateful it isn't a Bosch.

[Ian Stirling]

I have not checked prices.

have a much wider range of stock if you call them than is available on the website.

[Sploop]

Good points. Our Bosch tumbler dryer stopped working this year. Called Bosch and quoted £44 for motor capacitor. I thought this very expensive so took it to my electronic friend who tested and confirmed it was u/s. He looked in radio spares cataloge. Identical part £4.60 one off, discount for quantity.If bought in quantity from manufacturer as Bosch would price would be no more than 50p.

Zanussi washing machine brushes went this week. Cost £40 plus.Rip off yes of course.

[Ren Hoek]

I had exactly the same problem with the basket wheels and runners on a Zanussi d/w that was installed when we moved house last year. I ended up taking it to the tip and buying a new one as all the parts totalled

75% of the cost of a new one.

It's criminal, especially when the government are spending millions on promoting recycling, yet companies are allowed to overprice spare parts.

[bof]

In message , Ren Hoek writes

I did just the same with our Zanussi d/w a month back, it simply wasn't worth buying all the small plastic bits needed, so a basically functional dishwasher went to the tip.

[Alan]

In message , Sploop wrote

The CPC price for a genuine part is around £15.50 to £16.50 for the pair of brushes.

[OverPriced]

so has anyone tried to find 3rd party parts? I could not find these from CPC? have i just missed it somewhere ?

[OverPriced]

Sorry if this message is repeated by OE said it had not posted originally

Has anyone found a 3rd party supplier for these parts ? Or has anyone questioned the pricing policies from the manufactures ?

[Ian Stirling]

Did you try ringing thtm? CPCs online range is much smaller (for some reason) than what tehy can get if you phone them with details of the model.

[Pete C]

Maybe this guy can help:

went wrong with the original wheels and how many are there to replace? I was planning to get a Zanussi dishwasher soon, this doesn't give a lot of confidence in their product...

cheers, Pete.

[bof]

In message , Pete C writes

My Zanussi d/w was about 5yo when it got skipped, the problem seemed to be that the plastic went brittle, I assume with the repeated washing in hot soapy water, my thought was that I was just unlucky and had got a machine after they'd changed to a new type of plastic, I wouldn't have thought they could make machines that have always failed like this and stay in business.