Microbore system - most new rads downstairs not working

[qprfact]

Hope someone can help! We've just had five new rads fitted to ou

system. Two in upstairs bedrooms, the other three downstairs (wher there were two already fitted).

Prior to these changes, all rads worked.

Now, all upstairs work, and only one of those downstairs. This is th one in the kitchen closest to where our original boiler was locate (this was replaced in the summer with a new Glow-worm boiler now house in the loft).

It's a microbore system. Our installer put "Corrosion Guard Fas Cleanse" in the boiler a week ago and suggested we shut them of upstairs and put heating on full to force through whatever is blocking This didn't work, and actually made the boiler trip out through ove heating.

Our installer is now solid booked through to March, so we need to fin a way to solve the problem.

Google searches have revealed that powerflushing is an option, but a £400 is an expensive one. The other option suggested is to replace th piping down to the downstairs rads thus bypassing any blockage.

Unfortunately, it's pretty cold at the moment, and I'm really not sur what to do next! Can anyone offer any advice please?!

Thanks

-- qprfact

[No Thanks]

Yeah get back on to the company that fitted them and get them back out pronto. Just because they are fully booked till March doesn't mean they just disregard their customers complaints.

How long did the radiators work for after they had been installed? Was everything working when tested?

[John]

A reputable company should have power flushed your system when fitting the boiler. It sounds like this wasn't done. The first point is to get the installers back. If they won't play ball, try trading standards, citezens advice bereau or a solicitors letter. If you do it yourself, you could try the various system cleaners available from the sheds. I've never tried them but similar products in cars have never worked for me. The other possibility is to flush the system with cold mains water. That will need the system opening up for supply and drain connections.

[daddyfreddy]

It's not a case of the installer being fully booked but more that he now has your money so you're at the back of the queue. Tell him you're going to be seeking compensation unless he gets his backside round there pronto to fix it.

[Owain]

Was the system properly bled of air and the radiators rebalanced after the work was done?

If the installer is now unavailable you can find someone else to complete the work and sue the installer. But you have to give the installer the chance to remedy the work first.

Owain

[Lobster]

You can also hire the kit for power-flushing; however, not your problem

- as everyone else says: get the installers back to sort it.

David

[qprfact]

I think the problem I have is the chap has been paid and so there's no

much incentive for him to return!

He's working privately, so there's no company behind him to go fo either.

Anyone know any good reputable plumbers in the Southend area?!!

-- qprfact

[Lobster]

Doesn't stop you from suing him in the small claims court though, if you have to employ someone else to fix his mess; and hopefully the realistic threat of that happening will bring him round?

David

[Owain]

Even better; he can't escape behind corporate status and he personally has unlimited liability.

Owain