Dear all I seem to remember - but cannot find it on searching - suggestions of manufacturer/suppliers that sold the identical products that Bathstore "market" their products to the uninitiated and wondered if any of you kind souls could direct me to a supplier/ wholesaler (who sells to the public as well) that can supply the same products as Bathstore - preferably at a cheaper price. I need to replace a shower door (560 x
1900 on the shower tray that has a footprint of 1200 long by 700 odd wide) which is bowed. This is itself a "replacement" of a previously bowed one (2mm out so it cannot close water tight to the closing seal) and they are refusing to replace it again on the grounds that " we sell thousands of these and never have any complaints and you appear to be the only one and the chances of getting two bowed supplied to only you are so astronomical as to be 'unlikely' ". The keep passing it to a technical department which takes ages and I have had enought. The sales manager had problems understanding the simplest of mechanical concepts and so it appears I am going to have to get my own replacement and take them to Court. Trouble is SWIMBO bought them in Edinburg, not realising they are a francisee, and will not deal with our local Bathstore in Bangor! So that means mugging up on the equivalent of the small Claims Court in Scotland but sure as hell I shall. Additionally, I read with interest the pan and s**te sticking saga as all three of the pans they supplies suffer from eactly the same problem. Solid well formed products just about slip down without a mark but unless you produce a rock hard sample it will stick! So... perhaps I will look for replacing all the pans and cisterns not to mentions re-tiling to fit the new loos! Yours deep in it Chris- posted
16 years ago