What a pain. I went the $299.00 installation route from Home Depot
instead of learning and doing myself.
Two days for a call back to schedule and of course the
installer/plumber? was 3 hours late - showed up at 6:30pm. Expected
What I did not expect was an unqualified, uncertified "plumbers
helper"...with a 16 yr old "helper" to do this job. Seems HD subs out
the work to local Plumbing Co's and in my case THEY subbed it out
Guy took 6 and half hours!!!! Left at 1:15 AM. I had to remind him
three times to put the pan under, the fourth time he had to cut the
pipes he had already sweated....I guess three reminders were not
enough. Then he had to cut and redo again once he noticed he would not
clear the gas vent, which I came down to point out. Made two angles on
each pipe when he could have just cut higher and done one each...what a
moron! Tried to convince me of not getting it inspected when he first
started. No problem I thought...until the end...then asked to have it
Called the HD service 800 # three days later to follow up on
permits....and to complain. I wastold a manager would get right back
to me. Called again today...three days later and was told that the
store had to deal with it, when connected to my local store, I was told
the Service # HAD TO DO IT...run around!
Finally ended up with 10% off when the girl from the 800# told me the
local plumber would not adjust installation price...at least the HD
side finally budged.
GET A PLUMBER OR DO YOURSELF.....HOME DEPOT IS LAME!