FRIGIDAIRE WASHER

My 2 year old front load frigidaire washer (model GLTF1240ASO) is giving me problems. The drum won't spin or move at all. The machine fills and empties okay. I had a technician come and take a look. He checked the speed control, the door latch and told me it was the motor. I purchased a motor, which obviously wasn't the problem since the washer still does not spin. Anyone with a similar problem of knowledge that can shed some light on the problem. The only part that has not been tested is the timer. I don't want to spend any more unnecessary money. The technican that came out won't return my phone calls.
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Can you turn the drum by hand? If yes, maybe it's the controller module. If not, perhaps it's the bearing.
We have a front-load washer that was built for Sears by Frigidaire and had to have the controller module replaced (under warranty: at least $200 + labor otherwise).
The service guy said the most common problem with them (at least with this model) is bearing failure (mucho espensivo to fix -- more than the cost of a new machine -- because it takes two people at least a couple of hours, plus a whole new drum/bearing/shaft assembly, because they're not available separately). The most common cause of this failure, he said, is using ordinary detergent instead of the low-sudsing detergent made specially for front-loaders; we stock up on the latter at Sears when they have it for half price.
How knowledgeable was the tech. who came? The circuit diagram and fault-finding checklist were in an envelope inside the access panel on ours, and it took the service guy only about 5 min. to figure out the problem, 5 min. to get the new part from the truck, and 5 min. to replace it.
Perce
On 10/26/05 03:22 pm annika tossed the following ingredients into the ever-growing pot of cybersoup:

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