We just had a complete new Carrier system installed. Top of the line high efficiency gas furnace (96%) and central air condenser (18 SEER). The thermostat is an Infinity Control model which is supposed to eliminate the hot/cold syndrome of forced hot air heat.
Well, it sure as hell hasn't done that. This unit doesn't recognize a change in the room temperature until it's changed by at least three degrees. That means it gets very cold before the furnace kicks on. It stays on for a long time - sometimes twenty minutes or more, then goes off for as long as an hour. It's four degrees outside right now and the furnace came on once in the past hour. When it does go on and off it "thinks" that the inside temp has changed by one degree when in fact the swing is about five degrees.
The guy who installed it agrees there is a big problem but he is having trouble convincing Carrier.
Does anyone else have a similar problem with this new model? It's very frustrating considering the little sucker cost about $400.
Thanks
Jane