You'll like this one!
I recently bought a corner arbour from SF, which I have now erected in the garden of my holiday flat.
I had an email from SF asking me to submit a review - which I duly tried to do.
However, every time I tried to submit it, it got rejected due to "inappropriate language". Admittedly my review was somewhat critical - particularly of the delivery arrangements - but it was polite and there was no bad language.
So I emailed it to them and asked, in effect "what the hell's wrong with this?".
I had a reply this morning. Apparently their automatic system has a list of words which it rejects - without considering the context in which they're used. My review contained the following:
"Now that it's painted (two coats prior to erection) and assembled, it looks quite good . ."
You can guess which word it didn't like. I fell about!