Several years ago I had the gas and electric meters moved to outside the house. The meter readers still come and call for access to the meters, if not in they leave a note for me to send the reading. I seem unable to correct this, I have even sent the postcard back with no reading and a "come and read it yourself" note. the meter reader has a note on his hand held terminal saying the meters are internal. How can I get them to update their data base?
You can't. They are incapable of getting it right. ;-((
Why cant he see them then?
Remove antispam and add 670 after bra to email
Probably because the OP hasn't got a flashing light on the box. ;-)
Phone them up.
I did this when I queried my bill..got the meter position changed on the database, and a 400 quid refund on the button.
(during rebuild they overcharged, I went back to low monthlys, got in arrears, they upped the SO and then 4 years later I was alarmingly in credit. So finally adjusted the SO to be about what we are now actually using, and got the refund)
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