I have a Dell computer running Windows XP. A machine which came without a system disc and allegedly no need for one but ...
A friend noticed I didn't have Service Pack 3 installed so sent me a copy before he went on holiday. The installation went all right until the restart when the machine refused to boot up. The exact message on the screen was:
"Stop: c0000139 {Entry Point not Found} The procedure entry point GdiGetBitmapsSize could not be located in the dynamic link library GDI32.dll."
The bloody machine made a restore point during the process but as I can't run windows I can't turn the clock back. Is there any way I can get round this on my own and, if not, is there any point in asking Dell for help.
I ran the diagnostics utility that is accessible on start-up but that, predictably, told me everything was in order.
This message is coming via my previous computer that is itself not in the best of health and via dial-up as I can't get the broadband connection to work with it. The Dell website was a pain on broadband, on dial-up I can't seem to get anywhere.
Failing all else where can I get a cheap computer running XP, complete with XP on disc. I presume I can salvage the hard drive from the Dell and install it as a slave in order to recover all of my files. I have the more important backed up but by no means everything.