My excellent track hoe operator cut my phone cable. He called a buddy who
works for the phone company, and he says the phone company charges $300 to
come fix it. It is a copper shielded 4 line wire. It has some goo on the
inside. It is a buried line not in a conduit.
Does the price seem high? I know I could splice the wires, but a ten foot
section was just destroyed, and I don't have any of that specialized wire.
And then there's the issue of weather and water.
What would you do?
ask the phone company who owns it, you or them? then compare every
phone company and cable company who serves your address for brand new
installation with no previous existing service, on one left column, to
three actual repair estimates including the phone company's on the
right column. consider the portability of the phone number, and do you
need that portability. as soon as you move the phone number from the
dial tone company to the cable tv company's telephone service you may
see a savings during the first year or promotional period. also at
the point where you have actually left the dial tone company their
computer awakens after a month and starts offering you some cheap
service if you'll come back to them. even if you have landline
voicemail, ask the landline phone company to forward your landline
calls to your cellphone. your careful options choices here may be a
financial blessing in disguise, depending on your patience in shopping
around, and how many providers are eager to have your business. -
This is a $10 out-of-pocket fix. You don't need "special" wire - almost any
insulated wire will do. By that I mean everything from doorbell wire to 10-3
The BEST way to fix your problem is to replace the entire run - from the
Telco's terminal to your demarc.
The second best way to repair it is to move the splices above ground in a
box of some sort.
On the other hand, I'll bet the telephone company will fix it free. They are
usually responsible for all wiring all the way up to your demarc. But even
if they think it's your responsibility, look at the problem from the Telco's
point of view. It'll cost them, oh, $100 to fix your wiring. They'll recoup
that in five months - after that your monthly bill is pure profit.
Conversely, if you tell them you can't afford the repair fee and that you're
switching to all cell phone service, they get nothing.
Thats total nonsense and just a band-aid. You can effect a "see it
works" repair that way and nothing more. Part of a repair is that you
restore original performance and longevity.
It could be for free but the OP is basing everything on "someone said"
instead of quoting actual cost. They would certainly minimize the cost
if the trench was open and ready for the phone guy to work.
They don't trench those lines, they just pull them in with a vibratory
cable plow. They certainly won't even look at repairing the existing
cable unless it's an extreme length, they'll just plow in a new cable
and hook it up. It's an hour and a half job or so for the contractor
they use for the work and much of that time is unloading and loading the
cable plow from the trailer.
In my area they use a wide wedge on the bottom of a shovel handle. They step
on the thing to open up a slot in the ground for the required path, then
poke a new wire in the furrow. After the wire is laid, they dance around
like Zulus and stomp the dirt back, covering the wire.
At the time I saw them do it, they were Soutwestern Bell which Borged
everything that wasn't strapped down (Pacific Bell, Southern Bell, Milton's
Hot Dogs) . Then they bought the remnants of AT&T and changed their name
(possibly to avoid creditors or mobs).
Did anybody call Miss Digg (or whatever it's called where you are) to
flag all the utility cables and pipes before the job was started?
My *guess* is that if that was not done, or even if it was done but the
equipment operator cut the cable anyway, the phone co. *must* be
notified (it's their cable) so *they* can fix it -- and they will bill
you (or the operator) for whatever their normal charge is.
Around here, you can be fined for not calling the utility locater
service. If the service marks the line, and you hit the line and
it's not where they said it was, you are not responsible. If you
don't call the service and dig up a line, you are screwed.
Around here it is called "Dig Safe" and it is MANDATORY to call them and
have them mark everything...It is a free service and fines and repair cost
apply if you don't comply...It sounds like he didn't do that....Probably no
permit either and paying the machine operator cash...Am I right ??/
Good thing it only cost you a 100 bucks...It COULD have been much , MUCH
What did the phone company actually say? I'll bet if you had the trench
open and ready to go the cost would be less.
You can buy proper splice kits and cable at a real supply house if you
were going to do it yourself.
Dumb fuck. The thing has already been fixed by the phone company. I was
just asking about the cost of the repair and if that sounded reasonable.
BTW, it was done to phone company standards, using phone company patch kits,
and by a phone company employee who lives in my own little town, and with
whom I'm friends. He says they charge $900 to fix a 14 line cable, and it's
only splicing wires, then putting a big blob of sealer on the ends. The
standard two or four line is $300.
Sanctimonious dickhead. Yeah, you're an expert on the "right thing" to do,
and have done it in every situation in your life. Guess you don't know shit
about cable repair, but had to add SOME comment. Am I right?
He charged me $100.
No, not really...
If it were already repaired and you had a bill, what was the point in
even asking? Pay the bill and go on.
As AZ says, I'd really expect the operator to foot the bill unless (a)
you directed him where to dig and/or (b) did call the general
cable-locator number before digging...
I can't say as I've _always_ done "the right thing" of course but I
surely wouldn't have any problem in a situation such as this and as a
general practice I find the times I have failed have tended to have
decreased markedly as matured...
Anyway, nice to have such a _pleasant_ conversation... :)
Why use that kind of language and make that declaration when *YOU*
specifically omitted that information? Not everyone has a crystal ball.
In most of the English speaking world "what would you do?" means a
decision is not yet reached. Describing your action followed by "What
would you have done?" would be what most people would use to communicate
what you were apparently trying to communicate but didn't.
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