You're not an idiot Doug, I should have wrote it better.
Yes they are complete idiots, I agree.
Exactly
That's where it was to begin with.
Exactly, just like they used to do. But not anymore. Must be 5 gallon sales were too low.
You would have laughed hard after hearing that because I knew she was making it up. Complaining at this store falls on deaf ears. I have complained 3 times in the last year about the service. Seems like they get someone that is getting good and they are gone. The sad part is that they know that there is little to no competition in this area so they have you by the nuts.
Well, when I wanted three or four things at the local home-improvement store, the one assistant that was available for the whole shop had a loooooong queue of people in front of him. At one hour before closing there seems to be a "break bell" - no assistants to be found in the whole market at all and it took me more than 20 minutes to check out the three things I had finally found by myself. The line in front of the cash register (three out of seven open) was rather short, but the cashier had to call for a shop assistant because of something (remember, they'd disappeared half an hour earlier), so nothing moved for about ten minutes. The same story at the other registers. While the market is rather nice inside, the service is really bad. I found myself thinking that I've never experienced anything like this even in the worst market in the U.S. or Canada...
Additionally, they sell bicycles, car parts etc. - most of which aren't worth the effort to bring the stuff from the shelf into your shopping cart - never trust anything with more than four moving parts in that kind of store?! But the worst thing of all - people buy this kind of junk, when they could have much better quality (actually useable) for only little more money?!
So recently I checked prices for wood at a local wood dealer (instead of the home-improvement market). The wood would be much cheaper, but I can't handle 2m x 3m pieces in my hobby room, so I have to pay the more expensive stuff at the DIY market - they cut it to order... But you have to put up with the shop assistant being either incompetent or a stupid jerk (or both) with friendly and competent personnel being the very rare exception... So if you ever worry about service quality again, just think of my story: they act as if they don't want me buying stuff there!
Basically the most annoying thing about hobby woodworking is simply getting the stuff... And finding a spot where to put the finished product ;-)
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