I recently bought a diamond paste polishing kit while at the woodworking show here in Chantilly, Va. It was supposed to contain 4 syringes of diamond paste. Well I finally got around to opening the box last night, (tool maintenance time is coming) and I noticed that the 30 micron syringe was missing. I called TWC this morning and explained the situation. The lady took my name, my address and said she would have a new one on the way today. I don't know if that will be a new syringe or a new kit (the syringe will be just fine). Considering the show was back in March ( I think) and the receipt is long gone (not that she asked), I was very pleased with the response and the willingness to just take me at my word. I will keep you posted about it actually arriving, but so far, so good.
On another note, I was looking at their website and they had router bits on an overstock sale. Does anyone have any experience with their TWC brand router bits?
SteveP.