I design, build and ship furniture. I am moving towards having the designs built in quantity overseas and I have a question about shipping.
The questions revolve around what I need to know about maximum box size of the carriers and insurance claims. I currently ship (fed-x, ups, whoever is cheapest) with a 1 1/2 inch styrofoam layer around the furniture. On the rare occasion that I file a claim, they have declined payment for improper packaging. I have since moved to no insurance, eating any damage myself.
1) What would a large retailer require for padding if they were to purchase these products and ship them from their own warehouse?2) I have heard that the shippers are considering expanding the foam requirement to 3 inches all around. Is that true?
3) Is there any fudging in these dimensions.... in otherwords, do the large retailers get better service from the shippers because of the volume they deal with, and therefore not require such stringent padding?Thanks so much for any help you might have, or to where I could read further on the topic.
Tor