Recently the casing on my storm door's inside latch cracked, leaving it held by only one screw. I bought a Wright prefabricated latch to replace it.
The outside and inside pieces are held together with machine screws that pass through holes in the inside piece and into metal sleeves in the outside piece. I cannot drive the screws into the sleeves far enough to hold the pieces together firmly. (No, the spindle is not too long.) The sleeves don't seem to be threaded very far. The latch is usable but it's loose and it rattles. The kit comes with some shorter screws (unmatched) but they're too short to reach through the door.
How would you handle this problem? Set washers under the screw heads? Return the latch as defective?
-:- "To what do I owe the honor of this unexpected visit, Lord Ruthven . . . alias Lyford Pemberton!"
H. C. Artmann, "Tom Parker, International Detective"