Fatally flawed tool, good customer support.
I ws disappointed with the miter gauge that came with my new table saw
(not surprising) and went to my local woodcraft to get some sort of
aftermarket gauge. Looked at the osborne, Kreg and the Incra 1000.
Salesduud pushed strongly toward the Incra but I didn't like all the
crap on it. Too much adjustment, too much whizbang. I wanted a
highly accurate miter gauge with a reasonably long miter slot bar and
fence. That's all. Not a buncha pull this out, set that, adjust
this. Finally grabbed the Kreg.
My big bitch was that the entire miter head would tilt toward the
locking handle when it was tightened, rendering the fence more than 90
degrees to the table! Not a problem with a cut 90 degrees to the
fence but any non 90 degree cut was f'd. I took a 1/4 nylon washer
and sanded it down 'til it fit on the bolt for the handle between the
head and the bar to prevent the tilt of the head. This worked but
seemed like I shouldn't have had to do it given the name, "Precision",
and the cost, ~$150.
Additionally, it appeared that the 22.5 degree hole drilled in the
head was wrong (more on this later).
I contacted Kreg and they sent me a brand new bar and head unit which
arrived yesterday. Put the locking handle in, put the gauge in the
slot, tightened the handle and checked for square to the table. It
appears that they have tightened up the connection between the bar and
the head. MUCH better than the prior one but still went out of square
to a small degree. So I took the nylon washer out of the old one and
put it in the new one and this fixed it.
Checked the 22.5 degree hole. Still out of whack! Checked the 30
degree hole. Good. 90 is good. 45 is good. Starting to doubt my
setup gauge. Do some measurements and some math and holy crap, my
freaking setup gauge is f'd at the 22.5 degree corner!
Nice. Thanks for the killer setup gauge, Woodcraft.
Anyhoo, so my new gauge works (with mods). But I am seriously
thinking about returning the one to WC and the other to Kreg. As that
washer wears, the angles will start to degrade with the tilt of the
head as I tighten the locking handle. And I am going to feel like I
have to do all sorts of checking and setup with this gauge now too.
And that contradicts the reason I bought the thing in the first place.