Returned the Ridgid

A few days ago, I posted a question on a Ridgid X2 12v drill I bought that had a defective chuck (wasn't turning straight). I returned to HD with the intention of exchanging it for the same model as I was comfortable with it.
I asked the tool guy to open me a new box at the store before returning home with the exchanged drill, just in case. I'm glad I did. That other X2 had the exact same problem as the one I returned, and the HD tool guy was witness. I don't know if this was because of the "Made In China" QA control issue, but I decided to get a full refund instead.
I probably wasn't lucky with the batch they had, but it made a negative impression on me. If you decide to buy one of their drill, ask the HD employee to open the package beforehand so you might check it out.
Oh, as a side note, I asked how many returns they had on these drills, and they told me not much: 1 or 2 a week...
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On 15 Dec 2003 14:00:14 -0800, snipped-for-privacy@hotmail.com (Deltones) wrote:

Wow. Thanks for the info, as I'm very much thinking of getting their 18v combo set. I'll definitely do some closer inspection.
JP
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That's interesting to me considering that a large portion of what is being purchased in the tool cribs right now are Christmas presents. Let's see if there is a tidal wave of returns about 3 weeks after Christmas for these things.
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I bought both my Makita drills out of a pawn shop i guess it was 4 years ago now. Both are on their second battery and one I even dropped off a roof. Still works great after all the abuse... I think I paid $20 each for them...

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Mark,
That's probably what I will be looking for next time I go shopping. Maybe the milwaukee, but I was a bit more comfortable with the makita. Something I found interesting at HD is that the only cordless milwaukee they had was a 14.4v percussion drill. No regular 12v in sight. I wonder if this is a store decision to not stock them to push the new Ridgid line. For reference, the X2 12v I bought and returned was 249$ CDN.
Denis
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If all you need is a cheap drill, Harbor Freight has one for about $10. My Makita's work really well for pawn shop tools. Milwalkee makes a good sawzall...

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